Frequently Asked Questions 

If you are wondering whether or not you child needs our services, you should contact our office at (337) 242-7931 During your initial intake call, our office manager will collect basic concerns and information including you or your child's name and date of birth, as well as the basic concerns that you would like to address in therapy. This information will help our staff determine which service is right for you or your child. They will also provide you with next steps for scheduling an evaluation with one of our skilled therapists.

Our administrative staff, will insure you that we have all documents prior to the start of treatment. The most important documents/information that will help move the process of getting you in for an appointment are as follows: Picture of front and back of insurance card (Blue Cross Blue Shield only clients) Name and birthday of the policy holder on the insurance Prescription from doctor with the following: “Speech/Feeding Therapy Evaluate and Treat” or “Occupational/Feeding Therapy Evaluate and Treat.” If you are unsure, please double check with us which therapy discipline(s) you will be receiving prior to having your physician send the script over. Have them fax to us at 337-282-8015. WE CAN NOT PERFORM THERAPY WITHOUT A SCRIPT. Primary contacts email address DO NOT SEND ANY OF THE INFORMATION ABOVE WITHOUT DOING AN INTAKE PHONE CALL FIRST. At Redwood, we communicate via Spruce, a HIPPA compliant application that protects your confidential health information. Please use this to communicate. Once we complete the intake phone call, we will send all of your intake paperwork via email. If you don’t get something please let us know.

Yes! Though we are called Redwood Speech & Feeding, we offer a variety of OT services for all ages!

Therapy pricing is determined by your insurance company. We are in network with Blue Cross Blue Shield. If we are considered Out of Network Providers, we have private pay options available. Please contact our office for more information regarding our private pay options as well as general pricing information.

Yes, the first appointment scheduled will be an evaluation with our therapists. Initial evaluations allow our therapists to gather baseline information, so that they may set short and long term therapy goals. Because initial evaluations last longer, the evaluation appointment may cost more than normal therapy sessions. Please contact our office for more information regarding evaluation pricing.

Evaluations last anywhere from 1.5- 2 hours, depending on the nature of the concerns. Therapy sessions will typically be 30-45 minutes depending on the discipline, the treatment plan and needs of the client.

We serve all ages! We’ve served clients as young as 1 year old to 50 years old. It is never too late to make progress in your therapeutic journey. Please refer to our about services page for specifics on what areas we treat. For infant feeding or breastfeeding concerns, please contact Jeanne Pichoff at Flourish Pediatrics, Flourishptl.com.

Depending on each individual client's needs, therapy length may be impacted. Other factors that may also impact therapy length: home participation, consistency, attending therapy sessions, medical factors etc.